5 Questions to: Trustmoore

Could you detail the range of fund services that Trustmoore provides, with a focus on AIFs in Luxembourg?

We all know that Luxembourg's AIF landscape can be a complex puzzle. What we do at Trustmoore is provide puzzle-solving services with a keen eye on the local scene. We specialize in guiding fund managers through this challenge with a comprehensive array of services. From the moment a fund is conceived, we are there assisting with market intelligence, registration, and every crucial step towards launch. Our KYC and investor onboarding process is robust, ensuring a smooth transition from first to final close, while our reporting – from NAV reporting, financial statements to investor reporting as well as regulatory reporting – remains a strong foundation of our administrative work.

During the life of the fund, our attention to – for example – waterfall, carry, and management fee calculations, as well as precise NAV listings, ensures transparency and control. And as the fund matures, we're there to oversee the critical harvesting and distribution processes, or even aid in the liquidation.

In collaboration with our new partner Funds Avenue, we now offer a blended boutique approach, enriching our service spectrum with full fledged AIFM solutions, tailored for the Luxembourg market. It covers portfolio management, risk- and valuation services, compliance and corporate governance, delegation oversight and investment guidelines monitoring as well as distribution support.

All these services combined make our Fund Services range complete for any kind of fund in any kind of maturity stage.

Could you elaborate on Trustmoore’s presence and growth, both in Luxembourg and globally?

Our growth is mostly organic and rooted in the founding philosophy that values quality and tailored services over quantity. It is about deepening our relationships and enhancing our expertise, particularly here in Luxembourg. Our growth path has always been backed by refferals from our existing clients and peers who have been conviced by our the way we deliver our services. For example we have recently supported a US based RE Logistics manager with their Luxembourg structures attracting US as well as European investors . We are also supporting a number of impact asset managers on their Luxembourg investment vehicles.

We are not just expanding; we are evolving with the aim to meet the unique demands of fund managers in a way that is truly bespoke.

How does Trustmoore tailor fund administration services to meet client-specific needs?

Bespoke is in our boutique DNA. We ensure that through our current business growth we keep a clear focus to secure our tailored and boutique style approach. We listen, we adapt, and we provide solutions that fit our clients like a glove. Our team works to understand the unique aspects of each fund, ensuring that our services are as individual as the clients we serve. Being management owned enables us to maneuver quickly on demands of our client. Our open architecture service model and very transparant service offering adopts to our clients needs and not orther way around.

How is Trustmoore incorporating cutting-edge technologies into its services?

We are embracing technology that makes sense for our clients. It is not about the latest buzz-word tech trend; it's about practical, powerful tools that enhance our services. We are constantly scouting for tech that can make a real difference in the way we work and the success we bring to our clients. Take AI for example. In potential it could give us many solutions but we also should be aware that a solution does not start to look for a problem, it should always be the other way around. In line with that, we are close to announcing a significant technology investment that creates client value by enhancing our service offering, especially to Private Assets funds and their investors.

What does outsourcing fund administration offer to your clients’ business?

Outsourcing their fund administration offers our clients more than just operational support; it offers them peace of mind and enables them to focus on what they are good at by taking away the operational and administrative burdens

The evolving role of a modern fund administrator means that as your partner, Trustmoore acts as an extension of your operations, helping to provide services in a way where we can recommend best practices and provide guidance during the fund formation process. Our clients also get to use our well established network to link the dots on various other available services on the market. This is of course next to our own range of services.

Switching to a fund administrator can also lead to savings on your fund expenses and enhance the operational efficiency for your fund. By outsourcing, you can eliminate or avoid significant investments in infrastructure, technology, and human resources. Our expertise ensures operational efficiency and enhances performance for any kind of fund structure by providing similar high quality services to your investors.

What I want to say with these two points is that as a true partner we are able to switch between a practical hands-on approach and long-term outlook support. That combination is how a boutique service provider really support a funds’ success.